Welcome to Richmond Road Medical Centre
We are a small new team who work to both support you and ensure that you always feel respected and relaxed.
We commit to bringing you the best of modern medicine and highest level of care that focuses on getting to know you and ensures you understand all care options.
We genuinely endeavour to deliver kind and expert care with ongoing investment in our team, our processes, and through actively seeking your feedback.
Our current appointment time is usually the same day or otherwise the next day.
Our books are open for new enrolments - Please call us on 09 376 5621.
After hours access to appointments.
We are working on providing more access to our patients. As a start, we have made more appointments available at the end of the day and we now have phone appointments available for our patients who find it hard to get here between 8am to 5pm. Please ring our friendly reception team on 09 376 5621 who will need to check that your appointment can be managed by phone versus face to face.
From Wednesday 13th August we will be open till 6pm every Wednesday to provide more access for patients who cannot get here during the day.
book a flu vaccine.
Our Services
LEARN MORE
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Phone/Video/In Person appointments can be booked online.
Normal fees apply for virtual consultations.
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If you have been advised to self-isolate and/or have respiratory/viral or other COVID like symptoms (cough, cold, sore throat, loose bowel motions etc.) Please make a video or phone appointment in the first instance.
In person appointments will be booked at the doctor/nurses discretion, as clinically indicated.
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Although exceptions will occur, most vaccinated patients will have a mild illness that can be managed at home.
We will be notified of all COVID-19 test results however we may experience some significant delays in receiving this information.
Calling our Practice number 09 376 5621, enables you to speak with a Registered Nurse 24/7, or contact Whanau HQ on 0800 687 647.
If you or a family member are severely unwell, call 111
Eligibility for Anti-Viral treatment
All patients 75 years and over, our Maori and Pacific Island people 50 years and over, and those with chronic disease, may benefit from taking an antiviral medication to help prevent serious illness and hospitalisation.
These medicines need to be started within 5 days of developing symptoms of COVID-19.
Calling the surgery number you will have 24 hour access to Nursing advice. More information on Antiviral medications can be found here.
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Richmond Road Medical Centre is currently unable to offer Covid 19 vaccinations.
Please visit Book My Vaccine to find your nearest vaccination site.
For latest information regarding Covid 19 vaccinations - please visit the Ministry of Health website
For information on first and second booster doses please visit Health Navigator
For individual consultation regarding Covid 19 vaccinations and what is right for you, please book an appointment with your doctor
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We strongly recommend everyone older than 6 months receives a flu vaccination as this is an effective way to reduce the risk of severe illness. It is our experience that flu vaccination is well tolerated..
Please call us if you have any questions or to book an appointment with the nurse.
Are you eligible for a FREE flu vaccination?
See here - for list of eligible populations
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As of July we have moved from Manage My Health. to the Doctors App.
Registered patients should have received a registration email. Please follow the instructions contained in this email, to complete registration.
If you have not received a registration email or are having difficulties, please give us a call.
Appointments and repeat prescriptions can be requested via. The Doctors App or our website. You can also view your lab results, and immunisation history here.
Children’s accounts will be better linked to a Parent/Guardian in the near future - our web designers are working on this.
